jennygordon: (Magpie)
[personal profile] jennygordon
Something rather wonderful happened to me today.

Remember a couple of weeks back, I was bewailing the demise of my favourite notebooks, and mentioned that I'd written to the company who made them with a plea to reinstate them?

Well, this morning, my lovely Postlady (who wears shorts and bare legs no matter the weather) knocked at the door, bearing a large parcel. I got very excited and told her the story, then dashed indoors to open it.


Inside, was a very sweet letter from the Notebook-Buyer-In-Chief, thanking me for my letter and informing me that they have decided to continue making the notebooks in question. They won't hit the shops in the Autumn, but hopefully the enclosed gift would tide me over until then.

The gift?


I know!

Eight of my lovely sparkly notebooks!

Look at them all. Aren't they perfect? There are even silver and gold ones, which I haven't seen before.

How exciting is that?!

I'm all blissed out in notebook heaven.

What great customer service. I'm utterly delighted. It's so kind of the lady who took the time to reply to me so quickly.

It's made my day. Made my week, in fact!

Now all I have to do is fill them with my stories (oh, the hardship - lol!)

Date: 2015-03-07 04:04 pm (UTC)
From: [identity profile]
Wow what service - that company deserves a medal
i tried to protest when a company stopped making the sketch book i liked -
i couldn't even find an address to write to
they were just part of a conglomerate

Write On! and Be Happy!

Date: 2015-03-08 10:57 am (UTC)
From: [identity profile]
I know, right?

I'm delighted. What brilliant customer service/customer relations.

With 8 new sparkly notebooks, I shall be writing happily for some time to come :O)

Date: 2015-03-07 05:44 pm (UTC)
From: [identity profile]
What a lovely gift. Now that's what I call customer service!
Happy writing!

Date: 2015-03-08 10:58 am (UTC)
From: [identity profile]
Isn't it amazing. It's so good to know that there are still good folk out there who care about their customers. Paperchase have certainly guaranteed lifelong loyalty from me.

I have to keep getting the notebooks out to stroke then and beam :O)

Date: 2015-03-08 02:06 am (UTC)
From: [identity profile]
Wonderful! Congratulations!

Date: 2015-03-08 10:58 am (UTC)
From: [identity profile]
I know, right?

I'm so glad I wrote my little letter to them.

Date: 2015-03-14 11:44 pm (UTC)

Date: 2015-03-18 07:27 am (UTC)


jennygordon: (Default)

January 2016


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